This short refection
will focus on criminal behaviour, specifically, on small offenses like not
paying for public transport. Firstly, based on the expected value theory (cite
required), a tourist who wonder sneaking or not in the subway of Berlin would calculate
as follows. Based on average estimation, taking 4 tickets per day during 6 days,
costing 3€ each ticket, entails 72€. The fine for sneaking is 40€. (“BVG.de -
Homepage,” n.d.) Supposing that the average tourist has 50% to be caught, that
leads to an expected monetary value of 36€ in case of not being caught and a
loss of 20€ in case of being caught. So that, for an average tourist,
rationally speaking, sneaking in the subway is a good bet. This reasoning would
raise again the problem about the quantity of the fines or their actual utility.
But, instead of focus on
the amount of money people would lose or gain, I prefer focus my attention on
the frame. Supported on the knowledge about the power of framing effects (Tversky
& Kahneman, 1986) and the loss aversion effect (Tversky & Kahneman,
1991), we can notice that people tend to avoid loses depending on how the
information is displayed. Even more, we can suppose certain kind of moral
behaviour if we reflect on the fact that the subjects are looking for the
option which will harm as less people as possible. Consequently, in order to
prevent people take the decision of sneaking in the public transport, I suggest
changing the framing of criminal behaviour focusing on the losses of the
misbehaviour.
Coming back to our
example, we might develop marketing campaigns which target is reminding the
users of public transport the costs of their possible sneaks. These campaigns
might be even more effective, if we stress the direct loss the sneaking
behaviour is causing in the salary of the employees of the service. To conclude,
I strongly believe, that the pro-social behaviour could be improved if a message
of gratitude is displayed (cite required). For instance:
The driver of this train says: “THANKS FOR PAYING YOUR TICKET.”
References
BVG.de - Homepage.
(n.d.). Content. Retrieved March 29, 2014, from http://www.bvg.de/index.php/en/index.html
Tversky, A., & Kahneman, D.
(1986). Rational Choice and the Framing of Decisions. The Journal of
Business, 59(4), S251–S278.
Tversky, A., & Kahneman, D.
(1991). Loss Aversion in Riskless Choice: A Reference-Dependent Model. The
Quarterly Journal of Economics, 106(4), 1039–1061.
doi:10.2307/2937956
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